FREQUENTLY ASKED QUESTIONS
WHAT IS THE RETURN/REFUND POLICY ?
All sales are final. Please note, Value Glam reserves the right to refuse all returns.
In the unlikely event that a product arrives not as described, we will only send replacements for damaged/missing product within 14 days of receipt of package.
WHAT IS THE SHIPPING POLICY?
$7.00 flat fee for domestic orders, all states within the USA (free shipping over $50). Unfortunately we do not ship internationally.
The processing time for orders is 3-5 business days. After that, delivery time within the United States is 3-6 days. Please keep in mind that during holidays this time may vary. Thank you for your patience.
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WHICH PAYMENT METHODS DOES VALUE GLAM ACCEPT?
We accept Paypal, Debit, and Credit Cards
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HOW CAN I SCHEDULE A PICK UP?
Email valueglam@gmail.com with the items you would like to purchase. From there you will receive instructions for payment. Once payment is received a pick up time will be scheduled.
Pick-Up Location:
The Lakewood Mall
500 Lakewood Center Mall
Lakewood, CA 90712
ARE YOUR PRODUCTS REAL?
All products sold are high quality replicas of original products. If you are interested in the original product please refer to the respective company's official page for purchase.